Shipping policy

Shipping Policy

We’re so glad you’re here! 

Most of our items are custom-made just for you, so please allow time for production before your order ships.

Processing Time

• Ready-to-ship items: 2–3 business days
• Custom & personalized items: 7–14 business days

Once your order ships, you’ll receive tracking information by email.

Shipping rates are calculated at checkout. Delivery times vary based on your location and selected shipping method.

Please double-check your shipping address at checkout. Marketing Matters is not responsible for delays caused by carriers or incorrect address information.

If you have any questions about your order, we’re always happy to help — just reach out!